Opportunities to interact with the text, from informal review opportunities to dynamic presentations of key ideas, encourage reader engagement. To that end, discussions have been streamlined and focused to make the text both more accessible and concentrated on the key communication principles used in the workplace today. We are committed to producing a concise text that maintains the breadth and depth of coverage that readers valued in the previous editions. Interactive Content, Streamlined Coverage, and Reduced Length Now more than ever, students must juggle a variety of roles and deal with multiple demands on their time. Updated and Expanded Research Base This edition builds on the text’s solid contemporary research base in communication studies and related fields, including new findings related to the role of technology, decision making, and intercultural communication. The text includes new and updated examples and research about successful intercultural communication, including best practices for enhancing virtual team success and how a speaker can effectively interact with a diverse audience.
Deeper Coverage of the Importance of Diversity We live in a global world, and diverse project teams, both face-to-face and virtual, are increasingly common. offer compelling new leadership voices and visions. New opening stories about key leaders such as Jeff Wiener, CEO of LinkedIn, and Tony Dieste of Dieste Inc. New Examples and Updated Special Feature Boxes Throughout Figures, cartoons, examples, and boxes have been replaced and updated throughout to reflect technological trends and key developments.
POINT CARRÉ HEART RATE HOW TO
Updated #Technology and Communication Work features explore the latest communication technology, such as how to best use mobile devices in special presentations, and how and when to use text messages at work. In each edition we increase our coverage of digital communication and its influence. Increased Focus on Technology in a Global World New technological tools have an ongoing impact on the global workplace and on our communication. Examples include tips for achieving career advancement by helping others listen more effectively, and a discussion of the key difference between simply regurgitating information and effectively communicating.
POINT CARRÉ HEART RATE PROFESSIONAL
We do this by presenting key communication principles and skills and emphasizing how to apply those principles and skills in order to lead and be successful in business and professional settings. As with our previous successful editions, the purpose of this revision is to prepare readers for the communication and leadership demands of the modern workplace. Closely linked to any discussion of workplace communication is the art and science of leading others. Communication and work go hand in hand it’s hard to talk about the workplace without also talking about the communication that makes work happen, from developing relationships with co-workers to building work teams and making presentations. We agree with James Hume’s well-crafted epithet: “The art of communication is effective leadership.” Consequently, this book is about two things: communication and leadership. Preface To be effective in the twenty-first-century workplace, you need to be able to communicate and influence others in positive and ethical ways. Mottet Northwest Missouri State University Pearson Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo Business and Professional Communication Principles and Skills for Leadership THIRD EDITION Steven A.